Help > Frequently Asked Questions

Frequently Asked Questions

For more information please read our getting started page or help page.


How do I start using ECOS DigitalPeas?

Please visit our sign up page for information on how to start using ECOS DigitalPeas.

I forgot my password or my username; how can I get them back?

We can't tell you your password, but we can help you reset it to something new. Visit the password reset page and enter your e-mail address you have on file with ECOS DigitalPeas. We'll send you an e-mail that will help you reset your password.

Why does ECOS DigitalPeas keep asking me to log in?

This is usually a cookie-related problem. Do you have cookies disabled, or any cookie-blocking extensions installed? Make sure this website is allowed to set cookies, and if that doesn't help, try deleting your ECOS DigitalPeas cookies (this is in your browser preferences) and logging in again. View our browser requirements page for more information.

Your login session also expires after 12 hours of no activity.

What are tags?

Tags are descriptors that you can assign to your assets to help you organise and remember them. Tags are a little bit like keywords, but you choose them yourself and they do not form a hierarchy. You can assign as many tags to a digital pea as you like and you can always rename or delete the tags later. So, tagging can be a lot easier and more flexible than fitting your information into preconceived categories or folders.

For example, if you save an article about how to make a certain kind of cake, you can tag it with recipes sweets yogurt or whatever other tags you might use to find it again. You don't have to rely on the designer of a system to provide you with a category for French cake recipes. You make up tags as you need them, and use the tags that make the most sense to you.

This is great for organising and finding personal data.

How do I add tags?

When saving or editing an asset, there is a field for Tags. In this field, enter as many tags as you would like, each separated by a comma.

What are some examples of tagging?

You can use tags describing an article, location, name, category, people, places, ideas -- pretty much anything you can think of. The more tags the better! (Most people end up adding two to five tags to each of their assets.)

The only limitation on tags is that they must not include a comma.

What is a tag cloud?

A tag cloud is simply a way to view a group of tags in a denser way than a list would ordinarily allow. Since tag clouds arrange tags both horizontally and vertically, you can see more tags with less scrolling. They can be sorted both alphabetically and by size, and we employ some visual cues such as text sizing and bolding to represent more often used tags.

When you view your own tag listings they are listed in a tag cloud.

What is the starred listing for?

The starred listing makes it easy for you to find assets that you want to quickly it's kind of like being able to bookmark multiple assets.

You are able to star any asset you have access to and you can view all your starred assets in one place.

Click the Inactive Star image to add an asset to your starred list or click the Active Star image to remove an asset from your starred list.

Please note if you have an asset starred and you lose permissions to view it the asset will not show up in your starred listing anymore.